Service Desk

Service desk

Service Desk solutions suitable with ITIL best practices and easily customizable to meet any requirements, from a simple Incident Management system to a complete Service Support / Service Delivery solution based on the ITIL standard.

Cherwell Service Management

Whether you need to manage daily incidents and service requests or utilize all 11 out-of-the-box, PinkVERIFY™ ITSM processes,  Cherwell Service Management is your platform for success. Everything is fully integrated, providing a comprehensive view of the relationships between incidents, problems, changes, etc. Intuitive wizards and drag-and-drop functionality allow you to quickly and easily modify processes to match your specific business needs.

ManageEngine Analytics Plus

ManageEngine Analytics Plus is an advanced analytics solution for deeper insight into the IT.  solución de analítica avanzada para mejorar la comprensión de TI, bring your data to life with rich visualizations and interactive dashboards. Lets choose from over 100 reports and dashboards built on more than 80 KPIs or customize them without being a data expert.

ManageEngine ServiceDesk Plus

A 100% web service desk system that offers extensive functionality at a very low cost. It includes an interesting module of automatic inventory. ManageEngine ServiceDesk Plus is ideal for small and medium businesses that are looking for a Service Desk system for internal use based on ITIL best practices. Available in OnPremise, Cloud and MSP versions.

ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus is a customer support software, effectively manages the support system of any business to provide a prominent customer service at an affordable price. Web-based Help Desk portal and customizations as per the business requirements allow to provide a efficient and effective way to support, communicate and to retain the customers.