IT Service Management | Solutions | IREO - Value Add TI Distributor in Spain and Portugal

IREO is Spain’s only Value Add Distributor specialized in ITSM solutions. These solutions optimize IT resources and make life easier for IT technicians in any size organization. As a result of these solutions, the end user experience is improved and the costs associated with IT services is lowered.

Management of PCs and Servers

Solutions for PCs management, servers and network elements that include automatic inventory, configuration management, applications control, automatic software installation… and that allow to establish standards and corporate policies.

Network infrastructure monitoring

Solutions for monitoring network infrastructures that allow to know the status of servers, routers, applications and critical infrastructure systems and detect potential problems through automatic notifications and alerts.

Mobile Device Management

Solutions for administrating, managing and protecting corporate mobile devices through Internet, applying configuration, security and usage policies.

Service Desk

Service Desk solutions suitable with ITIL best practices and easily customizable to meet any requirements, from a simple Incident Management system to a complete Service Support / Service Delivery solution based on the ITIL standard.

IT Service Management solutions for managed service providers (MSP)

The following solutions provide specific functionalities designed for managed service providers (MSP). Most of them offer a flexible licensing model, in “pay per use” mode with monthly billing; remote administration; multi-client console and much more.