Service Definition Software Ltd. is a privately held company with headquarters in Dublin, Ireland. Its founders and employees have participated in hundreds of successful ITIL implementation projects for companies of all sizes, nationalities and industry sectors. The Service Definition product and methodology is based on the idea that implementing IT "best practices" is highly beneficial for companies of any size, and that ITIL-based processes can and should be implemented easily and at a low cost .

  Service Definition

  Service Definition is a highly customizable web application, designed to help companies implement ITIL-based processes quickly and easily, at a very low cost. This innovative product includes templates based on ITIL "best practices", which can easily be customized to suit the needs of your organization. Service Definition eliminates the need for costly ITIL consulting projects, and provides a valuable on-line training and reference resource for IT staff, employees and service managers .