BMC Service Desk Express
BMC Service Desk Express is characterized by its broad out-of-the-box functionality, its powerful customization tools and short implementation times. With a large installed base in Spain as well as the rest of the world, SDE is one of the Service Desk market leaders and is the ideal solution for small and mid-sized companies.

Knowledge Management
BMC Service Desk Express is characterized by its broad out-of-the-box functionality, its powerful customization tools and short implementation times. With a large installed base in Spain as well as the rest of the world, SDE is one of the Service Desk market leaders and is the ideal solution for small and mid-sized companies.

Service Definition

ServiceDesk Plus
ServiceDesk Plus is a combined HelpDesk & Asset Management software that integrates Trouble Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package.

SupportCenter Plus
SupportCenter Plus is a 100% web-based Customer Support and Service Software that integrates Trouble Ticketing, Contact Management, SLA Management, and Knowledge Base in one low-cost, easy-to-use package. It helps you resolve customer issues quickly by offering a self-service portal matching customers' needs.