IT Service Management
For more information
Service Desk solutions
The Service Desk solutions proposed by IREO are compatible with ITIL best practices and are easily customizable to meet any requirements, from a simple Incident Management system to a complete Service Support / Service Delivery solution .
Cherwell Service Management
Whether you need to manage daily incidents and service requests or utilize all 11 out-of-the-box, PinkVERIFY™ ITSM processes, Cherwell Service Management is your platform for success. Everything is fully integrated, providing a comprehensive view of the relationships between incidents, problems, changes, etc. Intuitive wizards and drag-and-drop functionality allow you to quickly and easily modify processes to match your specific business needs.
ManageEngine ServiceDesk Plus
ServiceDesk Plus is a web-based help desk software that helps you manage all your communications from a single point. It offers an integrated Request management (Trouble Ticketing), Asset management, Purchase order management, Contract Management, Self-Service Portal, and Knowl edge Base. ServiceDesk Plus packs all the modules at an affordable price .
ManageEngine SupportCenter Plus
SupportCenter Plus is a customer support software, effectively manages the support system of any business to provide a prominent customer service at an affordable price. Web-based Help Desk portal and customizations as per the business requirements allow to provide a efficient and effective way to support, communicate and to retain the customers .