Service Desk

Service desk

Service Desk solutions suitable with ITIL best practices and easily customizable to meet any requirements, from a simple Incident Management system to a complete Service Support / Service Delivery solution based on the ITIL standard.

Bomgar Remote Support

Bomgar Remote Support is a single secure solution that meets all your remote support needs. It allows support technicians to easily connect to anyone anywhere, with the maximum level of control and security.

Cherwell Service Management

Whether you need to manage daily incidents and service requests or utilize all 11 out-of-the-box, PinkVERIFY™ ITSM processes,  Cherwell Service Management is your platform for success. Everything is fully integrated, providing a comprehensive view of the relationships between incidents, problems, changes, etc. Intuitive wizards and drag-and-drop functionality allow you to quickly and easily modify processes to match your specific business needs.

ManageEngine Analytics Plus

ManageEngine Analytics Plus is an advanced analytics solution for deeper insight into the IT.  solución de analítica avanzada para mejorar la comprensión de TI, bring your data to life with rich visualizations and interactive dashboards. Lets choose from over 100 reports and dashboards built on more than 80 KPIs or customize them without being a data expert.

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is a web-based help desk software that helps you manage all your communications from a single point. It offers an integrated Request management (Trouble Ticketing), Asset management, Purchase order management, Contract Management, Self-Service Portal, and Knowledge Base. ManageEngine ServiceDesk Plus packs all the modules at an affordable price.

ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus is a customer support software, effectively manages the support system of any business to provide a prominent customer service at an affordable price. Web-based Help Desk portal and customizations as per the business requirements allow to provide a efficient and effective way to support, communicate and to retain the customers.